Hurricane Harvey Info

 
 
  • OPIC Article that addresses the unique insurance claim process for the Texas Windstorm Insurance Association (TWIA) is available by clicking below:

          TWIA's Unique Insurance Claim Process Article

 

  • TDI has extended the 60-day deadline to file for appraisal on a TWIA claim an additional 60 days. A TWIA customer now has 120 days to request appraisal after they receive a full or partial payment on their claim. This gives them more time to consult a contractor or other expert to analyze the claim payment. The order is below.

         TDI Order extending TWIA Appraisal Deadline

 

 

  • The Texas Department of Insurance (TDI) and The Texas Office of Attorney General both have dedicated consumer help hotlines for any Harvey-related isues.  Please see below for their information:

 

       Attorney General's Consumer Protection Hotline:  1-800-612-0508

       or via email at: consumeremergency@oag.texas.gov

 

       TDI Consumer Helpline: 1-800-252-3439

       and a Help after Harvey website: http://www.tdi.texas.gov/consumer/storms/helpafterharvey.html

 

 

OPIC PRESS RELEASE:  HB 1774 and the Insurance Claim Process is available at:  http://www.prweb.com/releases/2017/8/prweb14651918.htm

  

Storm Recovery Assistance:

 

Disaster Assistance/Insurance Company Mobile Unit Locations throughout Texas: http://www.tdi.texas.gov/consumer/storms/mobileunits.html

 

FEMA: 1-800-621-3362 or www.DisasterAssistance.gov

 

National Flood Insurance Program (NFIP): www.FloodSmart.gov

To file flood claims with the NFIP: 1-800-638-9487

 

Texas Windstorm Insurance Association: 1-800-788-8247 or www.twia.org